FAQ
FAQs
The Polo Magician is a clothing brand dedicated to providing premium quality apparel at affordable prices.
You can reach our customer service team through the Contact Us page or by emailing info.polomagician@gmail.com.
We offer a 10-day return policy for all our products. For more details, please visit our Return Policy page.
Once your order is shipped, you will receive an email with the confirmation. You will also be provided with a tracking number once it is dispatched.
Yes, we do accept cash on delivery.
We are committed to ethical practices and sustainability. Our products are made from high-quality materials sourced responsibly.
We are committed to delivering your product within 2-4 business days.
You will get a confirmation of the placed order on your registered email ID and phone number. Besides, we will further notify you once it is dispatched from our warehouse.
No, TPM provide free delivery to our all valuable customers.
Yes, we ship our products worldwide. Shipping costs and delivery times vary by location.
You can cancel you order within 6 hours of placing the order via Whatsapp.
In case of returns/exchange, please contact us on WhatsApp +923003486669.
You need to pack the product back in its original packing (with tags) and handover the packet to our courier person. As soon as we have it back in our warehouse, we will verify and issue a refund on your nominated account details.
Please note that handling fee of PKR 200 is charged for returns.
Return request needs to be raised within 7 days of the delivery date.
While placing your order you will find an option for the SIZE CHART on the product page which includes detailed information on sizes and fit. You may click on the same and find your perfect size.